01. Do you only work with trades?
No. We work with businesses in every industry: construction and trades, cleaning and property, health and support services, beauty, technology and more. If your business needs to look credible online, we can help.
02. Do you build online stores and Shopify sites?
Yes. We design and build e-commerce stores, including custom Shopify storefronts like Ovali, and redesign existing stores. Store projects are scoped and quoted separately, because products, payments, shipping and integrations vary a lot between businesses.
03. How long does a website take?
Qualifying standard builds go live five days from deposit. If your project needs custom work, or it's a Bespoke build, we agree the timeline upfront. No surprises.
04. What if I don't like it?
You only pay the balance once you're happy with the finished site. Your $500 deposit holds your slot and comes off the total. We refine until it's right. You're never paying for something you haven't seen and signed off on.
05. Do I own the website?
Yes. Full ownership, full files, full control. Standard hosting is included with your build, so there's no monthly plan needed to keep it online. No being held hostage. If you ever want to move it elsewhere, we'll help you do it.
06. What does Bespoke include?
Bespoke starts from $2,497. Pages, features, integrations, revisions and the delivery schedule are scoped with you and agreed before work begins, so the price reflects exactly what you need.
07. How does Meta advertising work?
$1,500 a month covers strategy, campaign setup, audience research, management, optimisation, basic ad creative and monthly reporting. It's month to month. Your ad spend is separate and paid directly to Meta. More on advertising →
08. What's included in website care?
Website care is optional, from $199 a month: security, updates, small content changes, and a real person on the other end when something breaks. Your hosting is included with your build either way. Larger work like Google Business Profile setup, review systems or social content is quoted separately.
09. What ongoing costs should I expect?
Standard hosting for the site we build is included, within fair-use limits for a typical business website. Domain registration and renewals are separate unless your quote includes them. Third-party costs such as Shopify subscriptions, paid plugins or apps, other platforms or specialised hosting are also separate where they apply, and we'll point them out before you commit. Website care is optional.
10. Why $500 to lock in?
We take a limited number of builds each month so every site gets proper attention. The $500 deposit reserves your slot and is applied to your final invoice. It also means that when we talk, we're both serious.
11. I already have a website. Can you rebuild it?
Yes, and plenty of our clients come from exactly that position: an old site that no longer reflects the business. Rebuilds use the same pricing as new builds. Domain migration is $150 if you want us to handle the move.
12. Can you guarantee results?
No honest agency can guarantee rankings, leads or ad performance. What we can promise is a properly built site, clear communication, and straight reporting on what's working and what isn't.